Terms of Use
(Rev. January 1, 2025)
PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THE 247 HEALTHCARE SITES OR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS OF USE AND ALL TERMS INCORPORATED BY REFERENCE. DO NOT USE THE SITES OR SERVICES IF YOU DO NOT AGREE TO ALL OF THESE TERMS.
Welcome to the websites, applications, and platforms of 247 Healthcare Staffing, Inc., and its affiliates and subsidiaries (collectively “247 Healthcare,” “we,” “us,” or “our”). These Terms of Use (the “Terms”) apply to all applications (including mobile applications), websites, portals, platforms, or pages owned or operated by 247 Healthcare, including those accessible through the domain 247healthcarestaffing.com or distributed via the App Store, Google Play Store, or similar application marketplaces (collectively, the “247 Sites” or “Services”).
1. Acceptance of Terms
General Uses and Restrictions
By accessing and using the 247 Sites, you agree on your behalf and on behalf of any entity or person on whose behalf you are accessing the 247 Sites (collectively, “You”) to abide by the Terms and our Privacy Policy 247healthcarestaffing.com/privacy-policy, which is incorporated herein by reference. 247 Healthcare permits You to use and access the 247 Sites for lawful purposes only and only in a manner consistent with the Terms. Your agreement to the Terms is a condition of being granted access to and use of the 247 Sites. If You do not agree with the Terms, You may not access or use the 247 Sites and must exit the 247 Sites immediately.
By using and accessing the 247 Sites, You represent and warrant that You are at least 18 years of age, have the legal capacity and authority to enter into these Terms on Your own behalf and on behalf of any organization or entity on whose behalf You are using or accessing the 247 Sites. You further represent that all information provided by You, including, but not limited to Your identity, contact information, experience, qualifications, available positions, and facility details, is accurate, current, and complete. You shall be responsible for any violation of the Terms by You, or anyone using Your account.
2. Description of Services
The 247 Sites provide information about our healthcare staffing services, allow healthcare professionals to search for and apply to job opportunities, enable healthcare facilities (our clients) to post job orders and manage staffing requests, and offer related resources and communication tools.
3. No Guarantee of Employment or Placement
247 Healthcare provides a platform to connect healthcare professionals with potential job opportunities at client facilities. 247 Healthcare does not guarantee that You will receive any employment, job offers, or specific placements through the 247 Sites and is not Your employer nor Your agent based solely on Your usage of the 247 Sites. Any employment relationship formed is subject to separate agreements and applicable client policies.
4. Account Registration and Security (Restricted Sites)
Access to certain portions of the 247 Sites (collectively the “Restricted Sites”), such as application portals, profile management, shift scheduling, and client portals, requires registration and the creation of an account. You agree that Your use of, and access to, the Restricted Sites shall be limited only to the extent such access and use directly relates to, or is necessary for, seeking, obtaining, or managing employment or staffing services through 247 Healthcare, or managing a business relationship or agreement between You and 247 Healthcare (the “Permitted Uses”).
You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password. You agree not to disclose your password to any third party nor to allow any other person, other than Your employees or agents who require access for Permitted Uses and are bound by these Terms, to use your username or password. You are solely responsible for any activities or actions under your account, whether or not you have authorized such activities or actions. You will immediately notify 247 Healthcare at [Insert Security Contact Email/Phone Here] of any unauthorized use of your account or password, or any other breach of security. 247 Healthcare reserves the right to suspend or terminate your account at any time and for any reason, including inactivity or violation of these Terms.
5. Consent to Communications (TCPA Compliance)
By providing your phone number(s) (including mobile number) to 247 Healthcare through the 247 Sites or other means, and agreeing to these Terms, You consent to receive communications from or on behalf of 247 Healthcare and its affiliates and clients at the number(s) provided.
Informational Communications: You expressly consent to receive informational calls and text/SMS messages related to your application, account, potential job opportunities, interviews, onboarding, assignments, scheduling, timekeeping, payroll, benefits, and other service-related matters. These communications may be made using an automatic telephone dialing system (ATDS) or prerecorded/artificial voice messages.
Marketing Communications: Separately, You may be asked to provide your prior express written consent to receive marketing or promotional calls and text/SMS messages (e.g., about general services, promotions, newsletters) from or on behalf of 247 Healthcare, potentially using an ATDS or prerecorded/artificial voice messages. This consent will be obtained through a clear and conspicuous disclosure, often via a specific checkbox or form, and is not required to receive our services or be considered for employment.
Opt-Out: You can revoke your consent to receive text messages at any time by replying “STOP” to any message you receive from us. You can opt-out of non-essential informational calls or marketing calls by informing the caller or contacting us as described in Section 17 (Contact Us). Opting out of marketing communications will not affect essential informational communications related to your application, employment, or active assignments.
Frequency: Message frequency will vary based on your activity, applications, and assignments.
Rates: Message and data rates may apply to calls and texts, depending on your mobile carrier plan. 247 Healthcare is not responsible for any charges from your carrier.
You represent and warrant that you are the subscriber or customary user of any phone number you provide to us.
Push Notifications (Mobile App)
If you download and use our mobile application (the “App”), you may consent to receive push notifications sent to you outside or inside the App, which may include alerts, badges, banners, and sounds (“Push Notifications”) related to job opportunities, schedules, reminders, and other relevant information. You may control Push Notifications preferences in your device’s settings. Some Push Notifications may be related to your location if you enable location services. Standard carrier data and other fees may apply. You may disable Push Notifications in your device’s settings or by deleting the App.
7. Confidential Information
When accessing or using the Restricted Sites, You may encounter or transmit information, documents, or other material that is confidential in nature (“Confidential Information”). Confidential Information includes, but is not limited to:
(i) non-public information relating to 247 Healthcare’s business, clients (including patient information where applicable and permitted by law), job orders, pricing, marketing strategies, agents, employees, or subcontractors;
(ii) private or sensitive information relating to healthcare professionals and other workers provided by or through 247 Healthcare, its affiliates, agents, or subcontractors, such as personnel files, medical information (subject to HIPAA and other laws), financial details, credentialing documents, background check results, or other compliance records;
(iii) Your account credentials (username and password); and
(iv) the structure, design, and non-public features of the Restricted Sites.
You agree to:
(a) use Confidential Information solely for the Permitted Uses;
(b) maintain the confidentiality of Confidential Information with at least the same degree of care that You use to protect Your own confidential information, but no less than a reasonable standard of care;
(c) limit access to Confidential Information to only those employees or agents who require access for the Permitted Uses and who are bound by confidentiality obligations at least as restrictive as these Terms;
(d) be responsible for any breach of these Terms by Your employees or agents; and
(e) not disclose Confidential Information to any third party without 247 Healthcare’s prior written consent, except as expressly permitted herein or required by law.
If You are legally required to disclose Confidential Information (e.g., by subpoena, court order), You agree to provide 247 Healthcare with prompt written notice (unless prohibited by law) so that 247 Healthcare may seek a protective order or other appropriate remedy. You agree to cooperate reasonably with 247 Healthcare in such efforts and to disclose only the minimum information legally required.
If You discover or are notified of any unauthorized access, use, or disclosure of Confidential Information (“Security Incident”), You shall immediately:
(i) notify 247 Healthcare at [Insert Security Contact Email/Phone Here],
(ii) investigate the Security Incident, inform 247 Healthcare of the results, and
(iii) reasonably cooperate with 247 Healthcare’s efforts to mitigate the incident and comply with any applicable breach notification laws.
Confidential Information does not include information which:
(i) is or becomes publicly known through other than as a result of disclosure by You or Your agents’ violation of these Terms;
(ii) was lawfully in Your possession before disclosure by 247 Healthcare;
(iii) is lawfully obtained by You from a third party not under an obligation of confidentiality to 247 Healthcare; or
(iv) is independently developed by You without use of or reference to the Confidential Information.
8. Intellectual Property Rights
247 Healthcare hereby grants You a limited, revocable, non-exclusive, and non-transferable license to access and use the 247 Sites and Services solely for the Permitted Uses and in accordance with these Terms. All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, artwork, computer code (including HTML code), programs, software, products, information, and documentation, as well as the design, structure, selection, coordination, expression, “look and feel,” and arrangement of any content contained on or available through the 247 Sites (collectively, “247 Content”), unless otherwise indicated, are owned, controlled, or licensed by 247 Healthcare and are protected by trade dress, copyright, patent, and trademark laws, and various other intellectual property rights.
You may not copy, store, reproduce, transmit, distribute, display, rent, lease, sell, modify, alter, license, sublicense, or commercially exploit the 247 Sites, 247 Content, 247 Healthcare’s name, logo, marks, or any other data or information provided on or through the 247 Sites in any manner not expressly permitted by these Terms.
Your unauthorized use may violate intellectual property laws and other applicable regulations.
9. User Content and Feedback
By sending, uploading, sharing, emailing, posting, publishing, or otherwise transmitting content, information, or materials (including resumes, credentials, feedback, suggestions, or ideas) to or through the 247 Sites or to 247 Healthcare (“User Content”), You grant 247 Healthcare a worldwide, perpetual, irrevocable, royalty-free, non-exclusive, sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content (in whole or in part) in connection with operating and providing the Services and for 247 Healthcare’s business purposes, provided that use of personal information complies with our Privacy Policy 247healthcarestaffing.com/privacy-policy.
You represent and warrant that You own or have the necessary rights and permissions to submit the User Content and to grant the license above, and that Your User Content does not violate these Terms or infringe upon the rights of any third party (including privacy and intellectual property rights).
247 Healthcare is not responsible for the deletion, correction, destruction, damage, loss, or failure to store any User Content. We may, but are not obligated to, review, monitor, or remove User Content at our sole discretion and at any time and for any reason, without notice to You.
9. User Content and Feedback
By sending, uploading, sharing, emailing, posting, publishing, or otherwise transmitting content, information, or materials (including resumes, credentials, feedback, suggestions, or ideas) to or through the 247 Sites or to 247 Healthcare (“User Content”), You grant 247 Healthcare a worldwide, perpetual, irrevocable, royalty-free, non-exclusive, sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content (in whole or in part) in connection with operating and providing the Services and for 247 Healthcare’s business purposes, provided that use of personal information complies with our Privacy Policy 247healthcarestaffing.com/privacy-policy/
You represent and warrant that You own or have the necessary rights and permissions to submit the User Content and to grant the license above, and that Your User Content does not violate these Terms or infringe upon the rights of any third party (including privacy and intellectual property rights).
247 Healthcare is not responsible for the deletion, correction, destruction, damage, loss, or failure to store any User Content. We may, but are not obligated to, review, monitor, or remove User Content at our sole discretion and at any time and for any reason, without notice to You.
10. Prohibited Uses
You may not use the 247 Sites or Services to transmit information, or use information obtained through the 247 Sites, in any manner that:
(i) violates any applicable local, state, national, or international law or regulations (including, but not limited to, HIPAA, labor laws, anti-discrimination laws, TCPA, CAN-SPAM);
(ii) is false, misleading, inaccurate;
(iii) is defamatory, offensive, obscene, harassing, discriminatory, threatening, or otherwise objectionable or unlawful;
(iv) infringes upon the intellectual property rights (e.g., copyrights, trademarks, patents, trade secrets) or privacy, publicity, or other rights of any third party;
(v) constitutes unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
(vi) transmits any material that contains software viruses, worms, Trojan horses, or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
(vii) interferes with or disrupts the performance, integrity, or security of the 247 Sites, servers, or networks connected thereto;
(viii) attempts to gain unauthorized access to the 247 Sites, other user accounts, or computer systems or networks connected to the 247 Sites;
(ix) Use any robot, spider, scraper, or other automated means to access the 247 Sites for any purpose without our express written permission;
(x) Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
(xi) Collect or store personal data about other users without their express permission or in violation of applicable law;
(xii) Use the Services for any purpose other than the Permitted Uses.
11. Compliance with Applicable Laws
You agree to abide by all applicable local, state, national, and international laws and regulations with respect to Your use of the 247 Sites and Services, including but not limited to laws regarding data privacy (including HIPAA where applicable), intellectual property, employment, anti-discrimination, communications (TCPA, CAN-SPAM), and export control.
12. Third-Party Links and Services
The 247 Sites may contain links to third-party websites or services that are not owned or controlled by 247 Healthcare. 247 Healthcare has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You access any such third-party content or services at Your own risk. These Terms and our Privacy Policy do not apply to third-party sites.
14. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL 247 HEALTHCARE, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF OR RELATING TO:
YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE 247 SITES OR SERVICES;
ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE 247 SITES;
ANY CONTENT OBTAINED FROM THE 247 SITES;
UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT;
ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES; OR
ANY OTHER MATTER RELATING TO THE 247 SITES OR SERVICES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF 247 HEALTHCARE AND ITS AFFILIATES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE 247 SITES OR SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID TO 247 HEALTHCARE FOR USE OF THE SERVICES IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
15. Indemnification
You agree to defend, indemnify, and hold harmless 247 Healthcare, its affiliates, licensors, and service providers, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to Your violation of these Terms or Your use of the 247 Sites or Services, including, but not limited to, Your User Content, any use of the 247 Content, services, and products other than as expressly authorized in these Terms, or Your use of any information obtained from the 247 Sites.
16. Governing Law, Arbitration, and Class Action Waiver
Governing Law: These Terms and any dispute arising out of or related to them or the 247 Sites or Services shall be governed by and construed in accordance with the laws of the State of [Insert Governing State, e.g., Delaware, Florida, Texas], without regard to its conflict of law principles.
Mandatory Arbitration: You and 247 Healthcare mutually agree that, except as specified below, any and all disputes, claims, or controversies arising out of or relating to these Terms, your use of the 247 Sites or Services, or your relationship with 247 Healthcare (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after the termination of these Terms) will be resolved by final and binding arbitration, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.
Arbitration Procedure: The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or Commercial Arbitration Rules, if applicable) then in effect, except as modified by this section. The AAA Rules are available at www.adr.org. The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction.
Exceptions to Arbitration: Either party may bring qualifying claims in small claims court. Either party may also seek injunctive or other equitable relief in a court of competent jurisdiction solely to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
CLASS ACTION WAIVER: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND 247 HEALTHCARE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. Further, unless both You and 247 Healthcare agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.
JURY TRIAL WAIVER: YOU AND 247 HEALTHCARE HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and 247 Healthcare are instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified above.
Opt-Out: You can choose to reject this Arbitration Agreement by mailing us a written opt-out notice (“Opt-Out Notice”) within 30 days following the date you first agree to these Terms. The Opt-Out Notice must be mailed to: 247 Healthcare Staffing, Attn: Legal Department – Arbitration Opt-Out, [Insert Full Mailing Address Here]. The Opt-Out Notice must state that you do not agree to this Arbitration Agreement and must include your name, address, phone number, and the email address used to log in to the 247 Healthcare account to which the opt-out applies.
17. Contact Us
If you have any questions about these Terms, please contact us at:
Email: [Insert Legal/Contact Email Address Here, e.g., [email protected]]
Phone: [Insert Contact Phone Number Here]
Postal Mail:
247 Healthcare Staffing, Inc.
Attn: Legal Department
[Insert Full Mailing Address Here]
18. Modifications to Terms
247 Healthcare reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide reasonable notice prior to any new terms taking effect, such as by posting a notice on the 247 Sites or sending an email to the address associated with your account. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the 247 Sites or Services after any revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, You are no longer authorized to use the 247 Sites or Services.
19. General Provisions
Entire Agreement: These Terms, together with the Privacy Policy 247healthcarestaffing.com/privacy-policy and any other legal notices published by 247 Healthcare on the Sites, constitute the entire agreement between You and 247 Healthcare concerning the 247 Sites and Services.
Severability: If any provision of these Terms is deemed invalid by a court of competent jurisdiction or arbitrator, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.
No Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and 247 Healthcare’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
Assignment: These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by You, but may be assigned by 247 Healthcare without restriction.
Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.
